FAQ

Requests for photography appointments should be submitted via email form on contact page or by emailing us directly to strifonov@rephotographyboston.com with as much detail as possible.
I will reply back within 24 hours to verify the date, time and location of the shoot. Next day orders are decal to schedule, cannot be guaranteed and are subject to an additional charge. Once both parties have acknowledged the date and time of the appointment, the appointment will be considered “booked”. I take a deposit at the time of the booking, and the remainder of the funds paid on the day of the shoot.
The Client is responsible for the presence of an authorized representative at the shoot to approve the Photographer’s interpretation of the project. If a Client or Brokerage representative is not present, the Photographer’s interpretation shall be deemed acceptable. The photographer will make a reasonable effort to remove litter, stray objects, etc. from the rooms; however please note that this does not include things like making beds or arranging furniture. Agents are expected to have the property staging and cleaning completed prior to the photo shoot. All properties will be shot “As Is.” Your input is important when choosing the best rooms and angles to photograph. Absent your input, the photographer will use his/her best judgment and experience to decide how best to photograph the property.
Once the images have been made, I will perform digital retouching and deliver to you in two business days, unless otherwise specified. Delivery is VIA DOWNLOAD LINK to the email address(es) you supply. All images will meet a minimum resolution of 3000 x 2000 pixels, usable for both internet and print (for print sizes up to 8” x 10”.)
If cancellation or re-scheduling is necessary, please do so with a minimum of 48 hours notice. No refund will be provided for cancellations made less than 48 hours in advance, or in case of no-show. No cancellation fee applies for cancellations made 48 or more hours in advance. Arriving late beyond 30 minutes to an appointment will be considered a cancellation, and will be billed at the full rate of the shoot. Every effort will be made to accommodate a rescheduling. In the event of inclement weather preventing photography, a new date will be scheduled at the earliest available time.
At this time I Do Not Do Billing and I Do Not send Invoices. Payment is due at the time of the service via check or cash.
All images produced for an Agent or Broker [Client] may be used by the Client for any and all marketing materials and campaigns associated with the property and for the Client’s self promotion. The photos may also be used by the Client’s parent company for the sole purpose of marketing the specific property photographed. Ownership of the images remains with the Photographer, and license is granted only to the Client and Client’s parent company, and not to any third party. Any usage of the images by a third party, including but not limited to, architects, builders, stagers, designers, sellers or buyers, is strictly prohibited unless approved in writing by the photographer.